Just get out of the way

December 29, 2010 at 1:45 pm 4 comments

I am pulled in too many directions at work. Maybe you can relate. One minute I’m in a meeting about fundraising appeals, the next minute it’s a brochure for the MBA program, and then there is the alumni magazine, science building campaign, campus signage (ick!), website, the latest video production, and 100 other jobs our office is working on. And don’t get me started on the barrage of emails.

I was bemoaning my dilemma to my boss the other day, and he asked a simple question: “What can you do to get out of the way and let your staff step into some of the roles you are filling?”

I must admit that I tend to have a strong sense of self-importance – if I’m not involved, something is bound to be missed. I am the one with the “big picture.” I can protect my staff from the mean people. If I give up CONTROL, everything might just implode.

You don’t have to tell me twice – well, ok, maybe you do.

One of my staff members recently kindly let me know that my helpfulness was impeding her ability to be effective and efficient. I typically serve as the go-between between my graphic designers and our internal clients. I thought I was saving her from the headaches of the back and forth. In the end, she had to interpret my interpretation of the client meetings. She had to wait for me to call the clients with questions. I had taken away her ability to manage her own projects.

Training up of the 12 disciples

We don’t have to look too far to see a model for how to handle this sort of leadership challenge. Consider how Jesus went about training his disciples. For the first several months, the disciples followed Jesus around and observed him. Through their observations, they learned about priorities (prayer and time with the Father); they learned how to have boundaries (not healing everyone); they learned how to respond with compassion to sinful people and to question the status quo of the religiosity of the day. They were with Jesus, sitting at his feet and learning best practices, so to speak.  

When the time came, Jesus took off the training wheels and gave the disciples all of the authority they needed to do their work. They had the power to cast out demons and to heal the sick. Their first assignments were local, and Jesus was still nearby to help if they needed Him. They had all the tools, guidance, and vision necessary to take on their leadership roles. In the end, they were fully equipped to act on their own after Jesus had been crucified.

Training up your team

In this same way, I need to make sure my team is equipped. They need time to observe me and get a sense of what they will be doing on their own. They need a vision. They need me to get out of the way and let them act on their own with full authority for the work to be done. Only then will they gain the confidence they need to take on more and more responsibility. This is the only way to know their real capacity for leadership.

Yes, some people might not step into their new roles with grace. They may stumble. They may actually realize that they really don’t have the capacity to do more than what they are doing. But others might surprise you and step up in ways that you would have never imagined. It’s not until you get out of the way that you will ever really know.

If you left your organization, would everything fall apart because you have not prepared your team members to succeed you? Are there people you are holding back because you are a control freak? Are there higher order things you could be doing if you just got out of the way and let others step up to the task?

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Entry filed under: Life lessons, Practical tools. Tags: , , , , .

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4 Comments Add your own

  • 1. Graham Seel  |  December 29, 2010 at 2:07 pm

    Great post, Michele. Delegation sounds so easy, but in fact it is much harder than doing the job yourself (at least if you’re an egocentric know-it-all like me!) There was a buzz-word that was horribly overused in the 2000′s – “empowerment” – that actually is quite important and has been key in my attempts at this. It has to do with setting clear expectations of end results, delineating boundaries within which employees should work (as broad as possible), providing necessary feedback, being available, and within all that giving freedom to act (including freedom to take risks and make mistakes). It’s an art and takes a lifetime to learn.

    BTW you might enjoy an old book by A.B. Bruce called “The Training of the Twelve” – haven’t read it in probably 30 years – you’ve inspired me to go back to it!

  • 2. David Rupert  |  December 29, 2010 at 2:23 pm

    I think that delegation is pretty important, but there is a blindness to some managers. “Just get it off my desk”. That’s why your training message is even more important. Give the tools, then give the delegation

  • 3. Michele Corbett  |  December 29, 2010 at 2:48 pm

    Thanks Graham. I love a good book recommendation. I’m reading Jesus Christ Disciplemaker by Bill Hunt right now. And a friend over on Facebook just suggested 12 Ordinary Men.

    David. Very true about managers. I’m lucky to have a good manager, and I really want to be a good manager myself!

    And thanks also to the two of you for reading my blog even though I’m so inconsistent with my posts!

  • 4. Sam Van Eman  |  January 5, 2011 at 8:37 am

    Not at all connected, but 12 Angry Men is a rather good film.

    Good post here, Michele. I’m learning that I work best as a feedback guy. Not on top. Not numero uno. Just the guy who’s willing to poke and prod and then champion the cause. The thing is, I might actually enjoy more of the up front role if I didn’t hold on so tightly to the things that are MINE. As the feedback guy, it’s not entirely MY thing which somehow lets me see the project objectively as well as let others get their fingers on it.

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